Understanding, Managing And Implementing Quality: Frameworks, Techniques And Cases

Antony

ISBN 10: 1138615692 / ISBN 13: 9781138615694

Published by T&F India, 2017

About this Item

New.

Seller Inventory # ERICA78711386156926

Bibliographic Details

• Title: Understanding, Managing And Implementing Quality: Frameworks, Techniques And Cases
• Publisher: T&F India
• Publication Date: 2017
• Language: English
• ISBN 10: 1138615692
• ISBN 13: 9781138615694
• Binding: Hardcover
• Condition: New
• Book Type: book

About this title

Synopsis

This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.