Title: Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases (Original Price � 46.99)
Publisher: T&F India
Publication Date: 2017
Language: English
ISBN 10: 1138615692
ISBN 13: 9781138615694
Binding: Soft cover
Condition: New

About this title

Synopsis

This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.

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