Understanding Operations Management in a Week (Successful Business in a Week)

Operations management has long been seen as a buzzword for manufacturing. Yet it affects us all, no matter what job we do or which sector we work in. This book directs the reader along the way to key and sometimes contradictory lines of thought that obstruct the paths to effective and efficient output. Topics covered include: capacity and control management; work layouts; quality; managing and controlling projects; managing people; and the use of computers in operations management.

Sean Naughton is a Management Trainer and consultant specialising in Operations Management, Logistics and IT. He has trained many executives and managers in the skills and techniques of Operations Management through IM, degree, post-graduate and MBA courses. He believes passionately that the skills held by operations managers can be harnessed for the betterment of all UK organisations.