Unified Communications Solutions: A Practical Business and Technology Approach (Nortel Technical Training Series)

Unified Communications Solutions, A Practical Business and Technology Approach, provides a thorough foundation of what Unified Communications is, how it can solve business communications challenges, and how best to approach and implement Unified Communications enablement within an organization. The guide provides the reader with a clear understanding of the evolution of communication and demonstrates how key performance indicators can be mapped to a financial return-on-investment model. The guide also explains how to solve business challenges, implement Unified Communications solutions using a proof-of-concept pilot project and secure VoIP and SIP protocols for Unified Communications applications.

Unified Communications Solutions was written for business managers, consultants, and information technology (IT) professionals. Because the guide touches on many different facets of IT -- IT managers, application developers, technology specialists in telecommunications, networking, security and network management will benefit from this self-study guide.

The Unified Communications Solutions guide will also help individuals prepare for the Nortel Certified Technology Specialist (NCTS) certification exam, Nortel Unified Communications Solutions (920-807).

David Kim: Mr. David Kim, B.S.E.E., is the President and Chief Security Officer for Security Evolutions, Inc. which specializes in VoIP, convergence, and SIP layered security solutions for businesses and organizations that must secure VoIP and SIP communications. Mr. Kim is also a Director for UC Integration, LLC, a Unified Communications training and consulting firm that specializes in solving unique business communication challenges with Unified Communications solutions and systems integration in VoIP, Nortel, Microsoft, and VoIP and SIP layered security solutions.

Michael Gibbs: Mr. Michael Gibbs is a network and security architect for VeriSign, Inc. where he is part of a team responsible for the overall network and security architecture of the main security product lines within VeriSign. Mr. Gibbs brings 15 years of network and security experience, with a strong background in IP network engineering, Voice over Internet Protocol (VoIP) design, and security best practices, as well as hands-on experience with voice, data, networking, and security software and hardware. Previously, Mr. Gibbs was with Security Evolutions, Inc. (SEI) as their active Chief Technical Officer, where he was responsible for the overall technical management of SEI's IT security consulting services. He was also SEI s lead in the development and design of secured solutions for enterprise VoIP and SIP implementations in a layered security solution where compliancy and information security are paramount.

Bob Decker: Mr. Bob Decker, a CISSP®, is currently the Unified Communications Practice Leader for Security Evolutions, Inc. Mr. Decker s IT and enterprise communications experience encompasses 30 years of technical design and development, network design, technical marketing and management. This experience includes LAN/WAN, internetworking, enterprise networks management, and IT security for voice, video, and data networking infrastructures. Mr. Decker continues to support Nortel channel partners in their transformation to full service value added resellers of IT infrastructure solutions.