First published in 1997, this has become the workplace bible for tens of thousands of union stewards across North America. Fully illustrated and indexed, the second edition, published in 2006 and updated in 2013, offers hands-on counsel on problems and concerns ranging from the basics of grievance handling to dealing with difficult supervisors or co-workers to ways of increasing membership involvement in the union. New and updated material reflect contemporary workplace concerns ranging from computers and privacy issues to the ways in which the union steward can best represent the interests of an increasingly diverse membership. The chapter on Handling Common Grievances and Disciplines has been greatly expanded and is sure to be of help to overworked stewards, and the revised format of the book itself will make for even easier reading. The Guide is designed for new stewards and veterans alike. Like the first edition, it is based on the popular Steward Update newsletter, read regularly by more than 80,000 stewards across North America. The original edition won praise from leading labor educators and in publications ranging from the AFL-CIO’s America@Work magazine ("provides lively details on the range of stewards’ duties") to SEIU Action ("thorough and very readable"), to the Milwaukee Labor Press ("the ultimate handbook...it contains everything you need to know about being on the union’s front line") and the Detroit Labor News ("an outstanding resource for new and veteran union activists"). Contributors include Pat Thomas, Jim Young and Ken Margolies.

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