The first edition of this book, published in 1997, quickly became the workplace bible for tens of thousands of stewards across North America. Fully illustrated and indexed, this second edition’s eleven chapters offer hands-on counsel on problems and concerns ranging from the basics of grievance handling to dealing with difficult supervisors or co-workers to ways of increasing membership involvement in the union. New material includes counsel on workplace concerns ranging from computer and privacy issues to a new chapter dealing with the changing workplace, including the growing number of workers from other nations and cultures. 404 pages paperback

"About this title" may belong to another edition of this title.

Store Description

We are a division of Goodwill Industries of the Columbia Willamette, headquartered in Portland, Oregon, U.S.A. When you buy from Goodwill Books not only will you feel happy about the money you save, you'll feel good knowing your purchase helps Goodwill provide vocational opportunities to people with barriers to employment. For more information please visit our website: www.goodwillbooks.com

Visit Seller's Storefront

Seller's business information

Goodwill Books
2920 SE Century Blvd, Hillsboro, OR, 97123, U.S.A.

Sale & Shipping Terms

Terms of Sale

All books subject to prior sale. Books shipped via USPS Media Mail or Priority Mail. Extra postage required for heavy books and sets unless otherwise noted. Payment in U.S. dollars via VISA/MASTERCARD/DISCOVER. Sorry, we do not accept checks or money orders. Purchases may be returned within 14 days of receipt for refund; refund will be initiated upon receipt of returned book.

Goodwill Books
2920 SE Century Blvd
Hillsboro, OR 97123
gicwbook@gicw.org

Shipping Terms

Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	5 to 14 business days	3 to 6 business days
First item	US$ 3.99	US$ 7.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.