Title: The Universal Service Desk (USD): Implementing, controlling and improving service delivery
Publisher: It Governance Publishing
Publication Date: 2020
Language: English
ISBN 10: 1787781488
ISBN 13: 9781787781481
Binding: Soft cover
Condition: New

About this title

Synopsis

The Universal Service Desk (USD) – Implementing, controlling and improving service delivery defines what a USD is, why it is valuable to an organisation and how to build and implement one. It also discusses the evolution of the USD as part of integrated workplace management.Understand the essentials of any USD – buy this book today!

About the Author

IT Governance Publishing (ITGP) is the world's leading IT-GRC publishing imprint and wholly owned by IT Governance Ltd. ITGP provides books and tools covering all IT governance, risk management and compliance frameworks, producing unique and practical publications of the highest quality, in the latest formats available, and which readers will find invaluable.

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