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McGraw-Hill Connect® is a subscription-based learning service accessible online through your personal computer or tablet. Choose this option if your instructor will require Connect to be used in the course. Your subscription to Connect includes the following:

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Kristy P. Walker is a Lecturer in the Department of Management Sciences, at the University of Iowa, Tippie College of Business. She has also served as Adjunct Associate Professor for the College of Public Health at the University of Iowa and the Community Chief Information Officer for the University of Iowa Health Venture, a nonprofit corporation organized and operated to support the clinical, research, and academic missions of UI Health Care. She received her bachelor’s degree in computer science and an MBA from the University of Iowa. She has publications with the Journal of American Medical Record Association and proceedings from the Health Information and Management Systems Society (HIMSS) and the American Medical Informatics Association (AMIA). She has served on the State of Iowa Electronic Health Information Advisory Council and as the Advocacy Chair and President Elect on the Healthcare Information and Management Systems Society (HIMSS) Iowa Chapter Board.

Robert B. Walker Bob works at the University of Iowa, Tippie College of Business in the John Pappajohn Entrepreneurial Center, where he teaches students to pursue their passions and turn those passions into profit. He received his bachelor’s degree in philosophy from Miami University, an MBA from the University of Iowa, and a PhD from Iowa State University. He spent 18 years working in community banks before starting his own consulting practice. During this time, he was the Executive Director of the East Central Iowa Chapter of the American Institute of Banking, a division of the American Bankers Association. He taught for nine years at Kirkwood Community College as Banking and Finance Coordinator and for five years at Mount Mercy University as Department Chair before returning to the University of Iowa, his Alma mater. Dr. Walker served on the Associates Degree Board of Commissioners for the Accreditation Council for Business Schools & Programs (ACBSP) and was actively involved in Kirkwood Community College’s initial ACBSP accreditation. He was a Sam M. Walton fellow at Kirkwood Community College, starting the school’s Students in Free Enterprise (SIFE) team and is currently lead Sam M. Walton Fellow for the University of Iowa’s Enactus team. He is also faculty adviser at the University of Iowa for the Sigma Nu Tau entrepreneurial honors society and I-Envision, the University