Unlocking Knowledge Assets

Conway, Susan; Sligar, Char

ISBN 10: 0735614636 / ISBN 13: 9780735614635

Published by Microsoft Press, 2002

About this Item

Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail.

Seller Inventory # OTV.0735614636.VG

Bibliographic Details

• Title: Unlocking Knowledge Assets
• Publisher: Microsoft Press
• Publication Date: 2002
• Language: English
• ISBN 10: 0735614636
• ISBN 13: 9780735614635
• Binding: Soft cover
• Condition: very_good

About this title

Synopsis

In an information-based economy, organizations need to create an environment and a culture that support the reuse of knowledge across the company. This book illustrates what knowledge management is and how it can benefit an organization, as well as how to reduce knowledge isolation and stop the constant seeping of valuable knowledge from an organization. After presenting an overview of the subject, the book drills down into the processes, best practices, and technologies for unlocking an organization's knowledge assets.

About the Author

Susan Conway has more than 15 years of experience in the software industry. She has managed database and distributed applications development/implementation projects, knowledge management, skills assessment/resource allocation and readiness/training activities for companies such as Texaco Refining & Marketing, Computer Sciences Corporation, NCR Corp, HK Systems (Supply Chain Management software) and Microsoft Corp. She received her Ph.D. at California Pacific University after writing the dissertation “Implementing Technology Solutions in Low Technology Environments.” Susan as served as the Microsoft representative and Chairperson (1996-1997) for the Business Advisory Committee to the Northwest Center for Emerging Technologies, NCR’s representative on the IEEE Education Technology standards committee, an active team member of the US Departments of Labor’s ONET project (redefinition of skills standards in US industry), and continues as an active member of the Project Management Institute.