Scott Mueller is the most authoritative hardware voice in the industry. In addition to teaching hardware repair to more than 10,000 computer professionals and enthusiasts, he has sold 2 million + copies of Upgrading and Repairing PCs, making him a world-renowned hardware author and his book a classic. Scott has taught hardware repair to a host of agencies in the U.S. and foreign governments and corporations in the United States, Canada, Australia and Europe. The most recent edition of Upgrading and Repairing PCs (16th) published in September 2004, and Upgrading and Repairing Laptops, 2nd Edition publishes in October 2005.

Brian Knittel has been a software developer for nearly 30 years, with over 15 years of real-world experience with MS-DOS, Windows, and computer networking in the business world. Previously, he wrote Windows XP Under the Hood: Hardcore Scripting and Command Line Power, and is co-author of several other Que books including Special Edition Using Microsoft Windows editions covering XP Home, XP Professional and Windows 2000 Professional.

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More Than Words (MTW) is a social enterprise that empowers youth who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. By working as a team to manage their own retail and online used book business, caf�, and community space, youth develop the employment skills, leadership, and self-confidence they need to successfully transition to adulthood.

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