Upgrading and Repairing PCs: A+ Certification Study Guide: A+ Certification Guide (Scott Mueller Library)

This study guide for the CompTIA core hardware and operating system technologies exams reviews the motherboard and CPU, RAM, ports, video, storage, printers, portables, Windows 9x and 2000, troubleshooting, and networking. The CD-ROM contains practice exams and technical specifications, schematics, and diagrams. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Scott Mueller has sold more than two million copies of his bestseller Upgrading and Repairing PCs since it became an instant classic in 1988. Scott's industry-defining hardware book has been translated into 11 languages and has received accolades from PC technicians, enthusiasts, and students worldwide.

Scott is president of Mueller Technical Research, an international research and corporate training firm. Since 1982, MTR has specialized in the industry's longest-running, most in-depth, accurate, and effective corporate PC hardware and technical training seminars, maintaining a client list that includes Fortune 500 companies, the U.S. and foreign governments, and major software and hardware corporations, as well as PC enthusiasts and entrepreneurs. His seminars have been presented to thousands of PC-support professionals throughout the world.

Scott has developed and presented training courses in all areas of PC hardware and software. He is an expert in PC hardware, operating systems, and data-recovery techniques. For more information about a custom PC hardware or data-recovery training seminar for your organization, contact Lynn at

Mueller Technical Research

21 Spring Lane

Barrington Hills, IL 60010-9009

Phone: (847) 854-6794

Fax: (847) 854-6795

Web: upgradingandrepairingpcs

If you have questions about PC hardware, suggestions for the next version of the book, or any comments in general, send them to Scott via email at scottmueller@compuserve.

When he is not working on PC-related books or teaching seminars, Scott can usually be found in the garage working on performance projects. This year a Harley Road King with a Twin-Cam 95ci Stage III engine continues as the main project (it's amazing how something with only two wheels can consume so much time and money ), along with a modified 5.7L '94 Impala SS and a 5.9L Grand Cherokee (hotrod SUV).

Mark Edward Soper is president of Select Systems and Associates, Inc., a technical writing and training organization located in Evansville, Indiana. Get more information at the Select Systems Web site at selectsystems. Mark has taught computer troubleshooting and other technical subjects to thousands of students from Maine to Hawaii since 1992. He is an A+ Certified hardware technician and a Microsoft Certified Professional. He's been writing technical documents since the mid-1980s and is the author of the Complete Idiot's Guide to High-Speed Internet Connections. Mark has written and contributed to several other Que books, including Upgrading and Repairing PCs, 11th and 12th Editions; Upgrading and Repairing Networks, Second Edition; Special Edition Using Windows Millennium; and Upgrading and Repairing PCs, 12th Edition, Academic Edition. Mark also co-authored both the first and second editions of Upgrading and Repairing PCs, Technician's Portable Reference. Watch for details about these and other book projects at the Que Web site at mcp.

Mark also has been writing for major computer magazines since 1990, with more than 130 articles in publications such as PCNovice/SmartComputing Guides, PCNovice, SmartComputing, and the PCNovice/SmartComputing Learning Series. His early work was published in WordPerfect Magazine, The WordPerfectionist, and PCToday. Mark welcomes comments at mesoper@selectsystems.