VUI Visions: Expert Views on Effective Voice User Interface Design

William Meisel

ISBN 10: 1412083737 / ISBN 13: 9781412083737

Published by TMA Associates, 2006

About this Item

[ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: first ] Publisher: TMA Associates Pub Date: 1/1/2006 Binding: paperback Pages: 179 first edition.

Seller Inventory # 6513660

Bibliographic Details

• Title: VUI Visions: Expert Views on Effective Voice User Interface Design
• Publisher: TMA Associates
• Publication Date: 2006
• Language: English
• ISBN 10: 1412083737
• ISBN 13: 9781412083737
• Binding: Soft cover
• Condition: Good

About this title

Synopsis

Today’s automated speech systems—driven by advances in speech recognition technology—are increasingly pervasive, particularly over the telephone, in automobiles, on small devices, and in specialized applications on PCs.

The success of such systems depends upon the skills of the developer to create an effective Voice User Interface (VUI). Experienced VUI designers are developing an understanding of how people react to talking with computers and discovering the differences between person-to-person dialog and person-to-computer dialog. This book offers the insights of many experts who have created practical interactive voice systems—systems that, for example, help customers calling a company’s contact center, busy drivers trying to find their way, or doctors creating medical reports. These VUI-design pioneers provide practical guidance for those who follow in their footsteps.

For readers interested in insights on human interaction with machines, many articles in VUI Visions illustrate how people react when computers have human-like attributes. For managers and product planners, many articles may suggest products and services that are uniquely enabled by a VUI.

About the Author

The editor, Bill Meisel, is founder and president of TMA Associates, a consulting and publishing firm that has specialized in the business impact of advanced speech technology and the changing role of the telephone. He is the publisher and editor of Speech Recognition Update and Telephone Strategy News newsletters. Meisel has over 25 years of experience in speech recognition, including ten years as the CEO of a speech recognition company he founded in 1982. He was also a professor at USC in Electrical Engineering and Computer Science, wrote a textbook on pattern recognition and numerous articles, and managed the Computer Science Division of an engineering company. He is the Executive Director of the Applied Voice Input/Output Society (AVIOS), a 25-year-old non-profit organization. Meisel obtained his B.S. degree in Engineering from the California Institute of Technology (Caltech) and his M.S. and Ph.D. degrees in Electrical Engineering from the University of Southern California.