Value Stream Management for the Lean Office : Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
Language: English
Published by Taylor & Francis Group, 2003
- Softcover
- Used
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
AbeBooks seller since August 3, 2006
Condition: Used - Good
US$ 6.91
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Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Seller Inventory # 1436736-6
- Title
- Value Stream Management for the Lean Office : Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
- Author
- Shuker, Tom, Tapping, Don
- Publisher
- Taylor & Francis Group
- Publication year
- 2003
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1563272466
- ISBN 13
- 9781563272462
- Edition
- 1 Edition.
- Item weight
- 1.127 pounds
- Dimensions
- N/A
Bring Lean Improvements to the Administrative Areas of Your Organization!
Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case study to illustrate the effectiveness of the value stream storyboard. This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.
Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!
CD ROM content is now a downloadable resource available at www.routledge.com/9781563272462.
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Better World Books
Mishawaka, IN, U.S.A.
AbeBooks seller since August 3, 2006
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Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.…
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