Value Stream Management for the Lean Office : Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
Language: English
Published by Productivity Press, 2018
- Hardcover
- Used

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- Title
- Value Stream Management for the Lean Office : Eight Steps to Planning, Mapping, and Sustaining Lean Improvements in Administrative Areas
- Author
- Tapping, Don; Shuker, Tom
- Publisher
- Productivity Press
- Publication year
- 2018
- Condition
- As New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1138438774
- ISBN 13
- 9781138438774
Bring Lean Improvements to the Administrative Areas of Your Organization!
Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.
Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!
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GreatBookPricesUK
Woodford Green, United Kingdom
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