Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
Language: English
Published by Productivity Press, 2003
- Softcover
- Used
Seller: Hay-on-Wye Booksellers, Hay-on-Wye, HEREF, United KingdomHay-on-Wye Booksellers
AbeBooks seller since October 20, 2005
Condition: Used - Very good
US$ 4.66
Quantity: 1 available
Add to basketItem description from seller
Reading content is in clean and readable condition. Slight shelfwear to book.
Seller Inventory # 134026-14-10-25-CB
- Title
- Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
- Author
- Tapping, Don; Shuker, Tom
- Publisher
- Productivity Press
- Publication year
- 2003
- Condition
- Very Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1563272466
- ISBN 13
- 9781563272462
Bring Lean Improvements to the Administrative Areas of Your Organization!
Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case study to illustrate the effectiveness of the value stream storyboard. This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.
Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!
CD ROM content is now a downloadable resource available at www.routledge.com/9781563272462.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Hay-on-Wye Booksellers
Hay-on-Wye, HEREF, United Kingdom
AbeBooks seller since October 20, 2005
Shipping rates from United Kingdom to U.S.A.
| Item | 19 to 31 business days | 19 to 30 business days |
|---|---|---|
| First item | US$ 33.60 | US$ 134.41 |
Payment methods
Store description
In the centre of the picturesque Market Town of Hay-on-Wye, UK; we serve the British and International Book Trades 364 days per year. Whilst always caring for individual requirements we buy and sell entire collections and libraries and efficiently dispatch large consignments to your door, whether you are a collector, a shop, a university, or a school. Vist our Online Shop at http://www.hayonwyebooksellers.com
Specialty
Art, Aviation, Naval History, Theology, Birds, Railways, Natural History, Antiquarian, Politics, HistorySeller's business information
Hay-on-Wye Booksellers Limited
13-14 High Town, Hay-on-Wye
Hereford, United Kingdom HR3 5AE
Terms of sale
Mastercard, Visa, VisaDelta, Electron, Switch, Solo, cards accepted. Also cash and Sterling Checks (GBP Cheques). If you wish to pay via Switch/Maestro please ensure you enter in the start date and the issue number in the shopping basket. Alternatively you can enter in the information in the special intrusions field during the shopping basket.
Shipping terms
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.