Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

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Bibliographic Details

Title: The Virtual Reference Desk : Creating a Reference Future
Publisher: Wiley & Sons, Limited, John
Publication Date: 2008
Language: English
ISBN 10: 1555705553
ISBN 13: 9781555705558
Binding: Soft cover
Condition: Very Good
Weight: 0.886 pounds

About this title

Synopsis

Who could have imagined the impact on librarianship of technologies such as online chat, text messaging, and RSS feeds? And the future is sure to bring additional advances. In this forward-looking volume, the world's foremost reference experts-including David Lankes, Marie Radford, Eileen Abels, and Sharon Morris-guide librarians through new training and staffing models, look at these models' performance standards and evaluation tools, offer advice for serving new audiences, and help build collaborations and networks for reference service.

About the Author

R. David Lankes is Professor and Dean's Scholar for the New Librarianship at Syracuse University's School of Information Studies and Director of the Information Institute of Syracuse. He is the author of "The Atlas of New Librarianship" (MIT Press).

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Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.

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Better World Books Marketplace, Inc.
55740 Currant Road, Mishawaka, IN, 46545, U.S.A.

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