Business ethics are often discussed as if they were some sort of an intangible quality, or else they are "reevaluated" in the aftermath of some egregious misdeed of headline-grabbing magnitude. But it is in the details of everyday events that an ethical workplace is determined. And the burden of choosing between committing a right or a wrong act is often shifted from those in positions of power to those in the least position to say no. DeMars, who has served as president of Professional Secretaries International (PSI), has spearheaded the exploration of how ethical conduct affects office professionals at all levels, and the result was a code of ethics for secretaries. She has also surveyed office workers about ethical practices and has written a regular column on the subject for The Secretary, PSI's monthly magazine. The result is this unique but very real collection of examples that illustrate ticklish situations and thorny dilemmas and DeMars' suggestions on how best to handle them. David Rouse

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ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.

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