I Wanted Fries with That (Paperback)

Amy Fish

ISBN 10: 1608686191 / ISBN 13: 9781608686193

Published by New World Library, Novato, CA, 2019

About this Item

Paperback. SPEAK UP AND PERSUADE At some point in our lives, we've all experienced an injustice, large or small -- a restaurant botching our lunch order or a boss who isn't following the guidelines for workplace etiquette -- and suffered in silence for fear of offending anyone. When we fail to speak up, however, we shortchange ourselves. Amy Fish encourages standing up for yourself (and others) by complaining effectively. Her suggestions will appeal to anyone who wants to speak up and isn't sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved -- whether you're trying to right the wrongs of the world or just claim the french fries you ordered. A university ombudsman (a.k.a. "chief complaint officer") gives readers practical methods to speak up for themselves, resolve conflicts amicably, and get what they really want Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Seller Inventory # 9781608686193

Bibliographic Details

• Title: I Wanted Fries with That (Paperback)
• Publisher: New World Library, Novato, CA
• Publication Date: 2019
• Language: English
• ISBN 10: 1608686191
• ISBN 13: 9781608686193
• Binding: Paperback
• Condition: new

About this title

Synopsis

SPEAK UP AND PERSUADE

At some point in our lives, we’ve all experienced an injustice, large or small — a restaurant botching our lunch order or a boss who isn’t following the guidelines for workplace etiquette — and suffered in silence for fear of offending anyone. When we fail to speak up, however, we shortchange ourselves. Amy Fish encourages standing up for yourself (and others) by complaining effectively. Her suggestions will appeal to anyone who wants to speak up and isn’t sure where to start, including managers navigating workplace disputes, couples who argue about the same things over and over, and even someone with a friend with bad breath. Illustrating her points with funny real-life stories, Fish reveals pragmatic methods to redress grievances with civility, honesty, and fairness for everyone involved — whether you’re trying to right the wrongs of the world or just claim the french fries you ordered.

About the Author

As ombudsman at Concordia University in Montreal, Amy Fish resolves complaints from students, faculty, and staff. She has written for the Huffington Post Canada, Reader’s Digest, and the Globe and Mail and appeared on CBC Marketplace and CTV News. She lives in Montreal.