What You Accept is What You Teach: Setting Standards for Employee Accountability
Cohen, Michael
ISBN 10: 1886624763 ISBN 13: 9781886624764
Published by Creative Health Care Management, 2006
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paperback
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Gulf Coast Books, Cypress, TX, U.S.A.
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About this Item
Description:
Seller Inventory # 1886624763-4-34272282
Synopsis:
While everyone is accountable for their own behavior, leaders are ultimately responsible for employee performance. By setting their own standards of exceptional performance, managers teach their employees to accept accountability for their own actions and attitudes. What You Accept is What You Teach is the perfect "how to" guide for navigating the maze of challenging employee communication and performance problems. It is an excellent resource for developing a healthy culture of accountability and improved employee performance. In use by more than 25,000 managers nation-wide.
About the Author: Michael Henry Cohen is a nationally recognized workshop leader and consultant specializing in leadership and team development, organizational communications, employee relations, conflict management, and customer service. He has taught interpersonal communications, group process and organizational behavior at Northwestern, Roosevelt and Dominican Universities. Michael currently conducts leadership effectiveness programs for organizations throughout the United States.
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Bibliographic Details
Title: What You Accept is What You Teach: Setting ...
Publisher: Creative Health Care Management
Publication Date: 2006
Binding: paperback
Condition: Fair