What to Ask When You Don't Know What to Say
Deep, Samuel D., Sussman, Lyle
ISBN 10: 1567311903 ISBN 13: 9781567311907
Published by Fine Communications, 1997
Used
Hardcover
From
World of Books (was SecondSale), Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
AbeBooks Seller since December 20, 2007
This specific item is no longer available.
About this Item
Description:
Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00054200617
Synopsis:
Great managers have a little-mentioned knowing when and how to turn a tough situation around with a question instead of being caught at a loss for words.Asking the right question at the right time is a career-building skill that can be easily learned, thanks to this valuable new guide. It gives you more than 500 word-for-word questions for responding to virtually any conceivable on-the-job situation.
Covering all types of day-to-day encounters, this practical problem-solver will help you focus your ideas and give you confidence, build rapport with those around you, and bridge conflicting views, strengthen relationships with upper management, and deflect anger and hostility.
You'll discover, step-by-step, exactly what to do and say to clarify problems, solve misunderstandings, and avoid saying something damaging or inappropriate. This book may become the most valuable career resource you own!
From the Back Cover: This guide, complete with word-for-word dialogue, contains hundreds of intelligent questions to ask others in all kinds of day-to-day encounters and dealings. (Also available in paper edition ISBN #013-953985-9).
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: What to Ask When You Don't Know What to Say
Publisher: Fine Communications
Publication Date: 1997
Binding: Hardcover
Condition: Good
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What to Ask When You Don't Know What to Say
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Hardcover. Condition: Fair. Leichte Risse; Deutlicher Riss. Great managers have a little-mentioned knowing when and how to turn a tough situation around with a question instead of being caught at a loss for words.Asking the right question at the right time is a career-building skill that can be easily learned, thanks to this valuable new guide. It gives you more than 500 word-for-word questions for responding to virtually any conceivable on-the-job situation.Covering all types of day-to-day encounters, this practical problem-solver will help you focus your ideas and give you confidence, build rapport with those around you, and bridge conflicting views, strengthen relationships with upper management, and deflect anger and hostility.You'll discover, step-by-step, exactly what to do and say to clarify problems, solve misunderstandings, and avoid saying something damaging or inappropriate. This book may become the most valuable career resource you own! Seller Inventory # 164f0a6e-7fc1-4874-bbde-40233003bf80
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