What Bosses Don't Know About Maintenance Will Cost Millions

Your maintenance team is losing the battle. And you are the reason why.
Not because you are incompetent. Not because you do not care. But because no one ever taught you what you
actually need to know about maintenance — and the decisions you make every day, without that knowledge, are
costing your organization millions.

Every budget cut to maintenance looks like savings on paper. It is not. Every delay in PM compliance looks like a
production win. It is not. Every time you reward the hero who fixed the emergency breakdown at 2 A.M., you are
reinforcing the very culture that created the emergency in the first place.

What Bosses Don't Know About Maintenance Will Cost Millions is the book that changes this.
Written by world-renowned maintenance expert Joel Levitt — CMRP, CPMM, CRL, author of over 20 books, trainer in 43 countries, and part of the SMRP Body of Knowledge — this is the first book written specifically for senior leaders
who are not maintenance experts but whose decisions determine everything about reliability performance.
After reading this book, you will understand:

• Why culture — not technology — is the single biggest determinant of maintenance performance, and what
that means for your leadership decisions
• The breakdown iceberg: why visible maintenance costs are a fraction of what breakdowns actually cost in lost
production, scrap, customer dissatisfaction, and morale
• Why cutting the maintenance budget almost never saves money — and what it actually costs
• What CMMS is, why most implementations fail to produce the returns promised, and the specific actions you can take as a leader to make yours succeed
• How to be a reliability leader — what it means, what it requires, and why it is as essential as being a safety
leader
• The six principles every manager must understand about maintenance — and the decisions they should
change immediately
• What defect elimination is, why it delivers an 11-to-1 return on investment, and how to support it without
getting in the way
• How to read maintenance metrics, tell the difference between leading and lagging indicators, and use data to
drive real improvement
• What your storeroom is really for, why it is not like retail inventory, and why the decisions made there ripple
through your entire operation
• The demographics crisis coming at your maintenance workforce — and what you need to do about it now

This book is not for maintenance managers. It's for the people above them.
Plant directors. Operations VPs. General managers. CFOs who approve maintenance budgets. Anyone in senior
leadership whose decisions shape whether the maintenance function succeeds or fails.

Part of the Elements of Great Maintenance Management series by Joel Levitt — the only maintenance book series
that covers every level of the organization, from the shop floor technician to the executive suite.

Your organization's reliability is not a maintenance problem. It is a leadership problem. This book gives
you the knowledge to solve it.