What Is It Costing You Not to Listen?: The Power of Understanding to Connect, Influence, Solve & Sell

DO YOU WANT TO MAKE A POSITIVE CHANGE IN YOUR LIFE, WORK, OR BUSINESS?

Then you’ve found the right book. What Is It Costing You Not to Listen? will encourage you to examine
how you are listening. You’ll discover that not only are many of the problems in your life due to not listening
effectively, but also how listening to understand helps to solve most problems.

Christine Miles is the leading expert in educating individuals and organizations on how to listen in ways
that transform how they lead, sell, influence, and succeed in every aspect of life. Following the steps of
her breakthrough Listening Path® will provide you with a critical key to your success—understanding.
Through Christine’s game-changing approach to listening, you will learn to:

• Hear what is said and not said
• Identify your listening persona and realize when it is unhelpful
• Soothe your subconscious so you can listen differently
• Listen with intent to gather others’ stories
• Replace interfering direct questions with just six questions
• Mini-reflect to speed up the listening process without getting lost
• Affirm to create alignment, break down walls, and solve problems

“Hearing is not listening, and the results of the two could not be more different. Christine
demonstrates this in her actions and teaches this in a way that is both relatable and practical.
Listening to understand is not just a valuable skill to learn—it is a necessary one.”
— Kyle Bray, Chief Operating Officer, Consumer Medical

“It may be more important than ever to make a conscious decision to seek to understand others.
To do that we need to know how to listen. Christine’s approach is both brilliant and simple.”
Ann Hook, COO, SolomonEdwards

About the Author

CHRISTINE MILES is a global pioneer in listening intelligence, awardwinning
author, and founder of The Listening Path®, a revolutionary system
transforming how the world listens and connects. Her groundbreaking
work, used by Fortune 100 companies and in classrooms across the
globe, is reshaping communication as we know it. Christine empowers
leaders, educators, students, and changemakers to turn listening into their
greatest strategic advantage, helping them shift from miscommunication to
meaningful impact, so they can build cultures of empathy, drive success,
and spark lasting change. Christine is the CEO of EQuipt and creator of
The Listening Path® Classroom Programs, Board Games, and Children’s
Book, putting the power of listening into the hands of people ages 3 to 103.

CHRISTINE MILES is an author, professional keynote speaker, consultant, executive coach, thought leader, entrepreneur, radio show host, and recognized world expert in the field of listening differently. Christine has helped thousands of executives, individuals, and families expand human connections, transforming businesses and lives. She holds a BS in Psychology from Millersville University, a Master's in Psychology from the University of Pennsylvania, and a Certificate in Structural Family Therapy from the Philadelphia Child Guidance Center. Christine is the founder and owner of EQuipt, a consulting and training business for medium-sized to Fortune 100 corporations.