What Customers Really Want: How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave
Language: English
Published by Thomas Nelson Inc, 2006
- Softcover
- New
Seller: BennettBooksLtd, Los Angeles, CA, U.S.A.BennettBooksLtd
AbeBooks seller since April 17, 2008
Condition: New
US$ 75.73
Quantity: 1 available
Add to basketItem description from seller
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Seller Inventory # Q-0785288368
- Title
- What Customers Really Want: How to Bridge the Gap Between What Your Organization Offers and What Your Clients Crave
- Author
- McKain, Scott
- Publisher
- Thomas Nelson Inc
- Publication year
- 2006
- Condition
- New
- Binding
- paperback
- Language
- English
- ISBN 10
- 0785288368
- ISBN 13
- 9780785288367
- Item weight
- 10 ounces
- Dimensions
- 5x0x8
Business executive Scott McKain addresses the biggest obstacle to revenue for businesses in the twenty-first century-the disconnect between what customers seek and what organizations deliver. Drawing from his experience as Vice Chairman of a $100 million organization, McKain reveals how to provide a superior client experience and maintain customer loyalty.
"Synopsis" may belong to another edition of this title.
About the Author
Scott McKain is the Co-founder and Principal of The Value Added Institute. His latest book, Collapse of Distinction, was named one of the “Ten Best Business Books” of the year by the Miami Herald, Sacramento Bee, and numerous other major publications. He has appeared on FOX News Network as an Analyst and Commentator.
"About the title" may belong to another edition of this title.
BennettBooksLtd
Los Angeles, CA, U.S.A.
AbeBooks seller since April 17, 2008
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BennettBooksLtd
CA, U.S.A.
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