What is Lean Six Sigma

Michael L. George, Dave Rowlands, Bill Kastle

ISBN 10: 007142668X / ISBN 13: 9780071426688

Published by McGraw-Hill Education, 2003

About this Item

: Este libro es una introducción rápida sobre cómo utilizar Lean Six Sigma para mejorar su lugar de trabajo, cumplir sus objetivos y servir mejor a sus clientes. Combina las dos tendencias de mejora más importantes de nuestro tiempo: mejorar el trabajo (utilizando Six Sigma) y acelerar el trabajo (utilizando los principios Lean). En esta guía en lenguaje sencillo, descubrirá cómo este notable método de mejora de la calidad puede proporcionarle las herramientas necesarias para identificar y eliminar los residuos y los problemas de calidad en su propia área de trabajo. EAN: 9780071426688 Tipo: Libros Categoría: Tecnología|Negocios y Economía Título: What is Lean Six Sigma Autor: Michael L. George| Dave Rowlands| Bill Kastle Editorial: McGraw-Hill Education Idioma: en Páginas: 96 Formato: tapa blanda.

Seller Inventory # Happ-2025-07-23-71c3855d

Bibliographic Details

• Title: What is Lean Six Sigma
• Publisher: McGraw-Hill Education
• Publication Date: 2003
• Language: English
• ISBN 10: 007142668X
• ISBN 13: 9780071426688
• Binding: Soft cover
• Condition: Como nuevo

About this title

Synopsis

A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.

Lean Six Sigma combines the two most important improvement trends of our time: making work better (using Six Sigma) and making work faster (using Lean principles). In this plain-English guide, you’ll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area.

Packed with diagrams, cartoons, and real-life examples, What is Lean Six Sigma? reveals the “four keys” of Lean Six Sigma and how they apply to your own job:

• Delight your customers with speed and quality
• Improve your processes
• Work together for maximum gain
• Base decisions on data and facts

You’ll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally.

About the Authors

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide

Michael L. George is the founder and CEO of George Group, the largest Lean Six Sigma consulting practice in the United States. He is the author of Lean Six Sigma and Lean Six Sigma for Service.

David Rowlands is Vice President of Lean Six Sigma at Xerox Corporation. He's been using Lean and Six Sigma since 1988, and has practical experience working with teams to solve improvement challenges in sales, service, and manufacturing.

Bill Kastle is a Vice President at George Group and has helped guide Lean Six Sigma initiatives at major corporations. For 15 years, he has helped teams at all levels apply these tools to improve performance and respond to customer needs.