What People Want: A Manager's Guide to Building Relationships That Work

What People Want, for the first time, addresses the changing demographics and differences in the workplace to highlight what matters most in employee-manager relationships. Based on first-of-its-kind research that assessed the needs of hundreds of professionals across a variety of industries, Terry Bacon explores in-depth the seven most important needs-for trust, challenge, self-worth, competence, appreciation, excitement, and an ability to develop and sustain an identity of merit.

Terry R. Bacon, PhD, is founder, CEO, and chairman of Lore International Institute, a global executive development firm whose work with such Fortune 500 companies as American Express, Cargill, Centex, Fluor, General Electric, Halliburton, Raytheon, and Ford Motor Company has included executive assessment, coaching, education, and organizational consulting in talent management and human capital development. He has coached thousands of executives and designed and delivered hundreds of programs on leadership, management, and interpersonal effectiveness over his thirty-year career as a coach, teacher, and consultant. A prolific author and popular speaker, Bacon is author or coauthor of numerous books, including "Winning Behavior," "The Behavioral Advantage," "Powerful Proposals," and "Adaptive Coaching."