What Did You Say? The Art of Giving and Receiving Feedback

Gerald M. Weinberg,Seashore, Charles N.,Edith Whitfield Seashore

ISBN 10: 0965043002 / ISBN 13: 9780965043007

Published by Bingham House Books, 1992

About this Item

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Bibliographic Details

• Title: What Did You Say? The Art of Giving and Receiving Feedback
• Publisher: Bingham House Books
• Publication Date: 1992
• Language: English
• ISBN 10: 0965043002
• ISBN 13: 9780965043007
• Binding: hardcover
• Condition: Very Good

About this title

Synopsis

Offering opinions is the second most necessary ingredient for human life. Studies show that we can go only three minutes without air, perhaps three days without water, maybe three weeks without food. . . and but three hours without offering somebody our suggestions, responses, or critiques. A perennial "hot" topic in management circles is the process of giving, getting and analyzing advice. This brief and engaging book can be of use to anyone who has to interact with other people. You'll enjoy the "read" so much that you may not realize how much you have gained - all in words of one syllable! How to offer feedback when asked (or hired) to do so. Why feedback tells more about the giver than the receiver. How feedback is distorted or resisted by the receiver's point of view and defense mechanisms. And in dozens of enjoyable vignettes, how humans have struggled to understand each others' responses.

About the Author

Charles Seashore is a faculty member in the Fielding Graduate Institute doctoral program in Human and Organization Development and has an active practice as an organization development consultant. He and Edie teach together in the American University/NTL Institute Masters Degree Program in Organization Development. Charlie is a past board chair of the NTL Institute. Edie Seashore is a past president of the NTL Institute and was a co-founder of the American University/NTL Institute Masters Degree Program in Organization Development. She was awarded the Lifetime Achievement Award by the Organization Development Network. She co-authored Triple Impact Consulting and co-edited The Promise of Diversity. She maintains an active practice as an organization development consultant. Jerry (Gerald M.) Weinberg has worked for the past half century on transforming high tech organizations. His books cover all phases of the product development life cycle as well as consulting and technical leader development. His many books include The Psychology of Computer Programming, Becoming a Technical Leader, The Secrets of Consulting, Quality Software Management, and More Secrets of Consulting.