Full of step-by-step interventions and procedures for dealing with potentially violent workplace situations, this hands-on guide offers reliable solutions for many anxious employers and managers. It explains how to conduct psychological assessment tests of employees, recognize warning signs, and communicate with troubled workers. Organizational factors that may trigger violence are pointed out, solutions are given on how to eliminate them, and crisis procedures and security features are discussed. Employers learn how to be safe and compliant with the law and when and where to seek legal and medical intervention. Human resource, management, and executive professionals will find practical assistance in determining how they can effectively reduce the risk of workplace violence in their organization.
Anthony Baron, Ph.D., Psy.D., is a nationally recognized expert in violence prevention who served as a consultant to the U.S. Post Office and has counseled victims of the Oklahoma City bombing. He is the author of Violence in the Workplace and Violence in Our Schools, Hospitals and Public Places. He lives in San Diego, California. Suzanne Hoffman, Ph.D., is a licensed psychologist and organizational consultant specializing in workplace violence prevention. She lives in San Diego, California. James Merrill is a human resources executive with over 25 years' experience in the private and public sector. He lives in Los Altos, California.