Where Are the Keepers?: Incentive Program That Addressed the Highest Absentee Rate of Any Municipal Agency in New York

This is a management project (change project) in response to local New York City newspapers who reported in 1987, that the New York City Department of Correction had the highest absentee rate of any municipal agency. This resulted in the highest overtime budget. The change project assisted in saving New York City millions of dollars annually in the reduction of staff overtime, increasing staff morale and promoting unity and team work.

D. P. Lyons spent three years as a New York City Police Officer (undercover operations) and thirty-one years supervising and managing prisons and jails. He retired from the New York City Department of Correcton in 1993 and was asked to come out of retirement that same year to manage two detention facilities in Durham, North Carolina. Lyons retired again in year 2009 as warden of the Eddy County Detention Centers in Carlsbad, New Mexico. Lyons also served as warden of the U.S. Department of Justice, Wackenhut Corrections Immigration Detention Center, in Aurora, Colorado. Lyons has undergradaute degrees in Business Administration and Correction Administration from the City University of New York. He has a Masters Degree in Human Services from Lincoln University, Lincoln, Pennsylvania and credits towards a second masters degree from the New York Institute of Technology.