What is Enterprise Resource Planning and why does it matter? Like The Goal, Why ERP? is a short novel about a manager in a furniture manufacturing business who is charged with learning about and implementing a new ERP system, SAP R/3. The story tells of his experience and provides a non-technical, non-programming introduction to the basic concepts and architecture of ERP systems.

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F. Robert Jacobs is currently department chairman at Indiana University. He has a Ph.D from Ohio State and is past Vice President of the Decision Sciences Institute, Information Technology Coordinator for Decision Sciences Institute for 1997, as well as Associate Editor on the board of the Journal of Operations Management. David Clay Whybark (Chapel Hill, NC) is on the faculty of the University of North Carolina - Chapel Hill.

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