Beautiful copy- appears unread. Light wear to DJ edges, Shelf 701 Not ex library. PHOTOS POSTED WITH OUR BOOKS ARE STOCK AND DO NOT NECESSARILY REFLECT CONDITION OR EDITION OF BOOK OFFERED FOR SALE. WE DO NOT POST THE PHOTOS.

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Bibliographic Details

Title: Why TQM Fails And What to Do About It
Publisher: Business One Irwin
Publication Date: 1994
Language: English
ISBN 10: 0786301406
ISBN 13: 9780786301409
Binding: Hardcover
Condition: Fine
Dust Jacket Condition: Fine

About this title

Synopsis

Tells how to overcome the problems of implementing Total Quality Management, and includes advice on gaining the support of management and workers

About the Author

Mark Graham Brown teaches workshops on Baldrige criteria for the American Society for Quality Control (ASQC) and the Association for Quality and Participation (AQP).

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