Why information systems fail

The purpose of this book is to present a descriptive model of information systems in the context of the organization and to test the model with empirical data from six studies. These studies, conducted by the author, involve over 2000 users in 16 organizations. The model and studies are focused on crucial organizational behavior variables in information activities because they have received so little attention in the literature. The book is intended for researchers, students, and practicing managers in user departments or the information services departments. It could be used as a text or as supplemental reading in a course on systems design or information systems; it would be particularly salient in a course on the management of information systems.