The Winner's Attitude: Using the Switch Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work

A powerful approach to help you find your full potential at work and in life

Have you ever wondered how much more you could achieve if you could maximize your brain power? In The Winner's Attitude, motivational gurus Jeff and Val Gee introduce you to Switch, a personal performance technology that's nothing short of an upgrade for the human mind.

Never again will you be overwhelmed by angry customers, bad managers, and stresses that undermine your confidence. Instead of reacting with anger or fear, you'll greet challenges with the calm focus of a born winner. Using the powerful Switch methods and tools in this book, you'll:

• Channel stress and make it work for you
• Spontaneously tailor a winning approach to every person or situation
• Connect with managers, co-workers, and customers like never before
• Take the leap from adequate to outstanding in everything you do

"A 'must read' for anyone who is committed to living a quality life. Warning--it could change the way you see the world!"--Barbara M. Low, RODP, SPHR; Director, MB University; MB Financial Bank

"At times a spiritual development manual, at times a performance improvement workbook for customer-focused professionals and managers, it is always a challenging guide to better, fuller and more productive living."--Patrick Canavan, Senior Vice President, Global Governance, (formerly Acting EVP Human Resources and Acting CIO) Motorola Inc.

Val Gee is an instructional designer, an ordained priest, and a regular contributor to Training magazine.

Jeff and Val Gee are founding partners in The McNeil & Johnson Learning Company, a corporate training firm whose clients include Motorola, Pepsi, Abbott Labs, United Airlines, US Cellular, Underwriters Laboratories, and Computer Associates. Jeff and Val have trained more than 60,000 people internationally in Switch methods.