Are you tired of slash and burn tactics? Are you fed up with re-engineering, downsizing and other interventions which, at best, only achieve short-term benefits? Or are you ready to build the foundation for a solid high-performance organization....an organization that unleashes the power of your most underutilized resource: your people? In short, are you ready to achieve a long-term, sustainable advantage which will force your competitors to play catch-up? If so, this book is for YOU! Especially if you are a CEO, president, or owner of a small to midsize company, or a manager who wants to master cutting edge strategies which will get you promoted, faster!
In one of the most practical management books ever written, Dr. Rinke provides you with easy to implement, step by step, fail-safe strategies that will enable you to thrive in a rapidly changing, highly competitive, global economy. More specifically, this book shows you how to: build a high-performance team
reduce employee turnover empower without losing control grow and retain highly qualified people implement reward systems that work build trust coach employees compete on service not on price overcome communication barriers
attain mega-improvements in customer satisfaction build a highly effective learning organization
get team members to love change achieve extraordinary results with ordinary people
plus much, much more! Studies show that only 26% of employees are performing at their full potential. Rinke provides you with hard hitting advice that is guaranteed to result in dramatic improvements. You'll discover secrets from Motorola, Southwest Airlines, Starbucks, Phillips Publishing and many other companies which consistently out-perform, out-produce, and out-sell their competition. Instead of confusing theories, you'll find this book chock-full of practical tips, tools, and strategies which will save you time, money, and aggravation. In short, this book, contains proven management and leadership strategies that will help you build a turned-on, tuned-in, high-performance organization!
Wolf J. Rinke, PhD, RD, CSP, is the founder and president of Wolf Rinke Associates, Inc., a human resources development and management consulting company dedicated to helping organizations and individuals maximize their potential.
Dr. Rinke is:
A dynamic certified speaking professional (CSP*) who is internationally known for his ability to energize, entertain, and empower. (*CSP is a credential earned by fewer than three hundred individuals worldwide.)
A highly effective management consultant with more than thirty years of hands-on management and leadership experience.
A widely published author of audio and video programs and numerous publications.
An associate professor with adjunct faculty appointments at the University of Maryland and The Johns Hopkins University.
A media personality who has been featured on CNN and hundreds of other TV and radio shows.
A highly decorated retired, Lieutenant Colonel of the U.S. Army Medical Specialist Corps.
A high achiever who started to work full time on a ship at age fourteen and worked his way to the top.
Wolf holds a Ph.D. from the University of Wisconsin and has been honored for his many accomplishments by various professional organizations and the military. He is a member of four honor societies and has been listed in Who's Who in the World and nine other international biographical references.
