Wisdom Network: An 8-Step Process for Identifying, Sharing, and Leveraging Individual Expertise

Get wise to the knowledge within your organization.... Within every company, a small group of people exist who know how to get things done: how to solve big problems that stump others, navigate obstacles, and anticipate emerging opportunities with amazing speed. But most companies don't make the best use of their wisest people...or even know who they are. The Wisdom Network introduces readers to an eight-step process for discovering and realizing the power of the untapped knowledge that exists within their organization. The book shows how to:

* establish an environment that encourages wisdom sharing and expansion of roles * identify "magnet" topics vital to the company and support ad hoc teams of experts that form around them * create unconventional measures to track the progress of the wisdom network

Employees who continuously prove their worth can be found at all levels of the organization. Here's how to reap the true value of their wisdom.

"Steve Benton is an executive director of information technology and an officer of UBS, one of the world's largest financial services firms, where he led the effort to create and support the UBS wisdom network strategy. In addition to his technical expertise, he has in-depth knowledge of the cultural barriers to change that must be dealt with for effective knowledge sharing. He lives in Chicago, Illinois.

Melissa Giovagnoli is founder and president of Networlding, a consulting firm whose clients have included American Express and Motorola. She is the author or coauthor of several books, including Networlding: Building Relationships and Opportunities for Success and The Power of Two: How Companies of All Sizes Can Build Alliance Networks That Generate Business Opportunities. She lives in Chicago, Illinois."