Synopsis
Work That Makes Sense, winner of the prestigious Shingo Research Prize, is Gwendolyn Galsworth’s eagerly-awaited book on how to implement, coach, support, and sustain visual inventiveness on the operator-level. The result? A 15%-30% gain in throughput and a spirited, engaged, and aligned work culture.Alice Lee, VP/Business Transformation at Beth Israel Deaconess Medical Center/Bostonwrites: “This exceptional book takes a fresh approach—viewing the workplace and how to make it visual through the eyes of value-add associates, written as if Dr. Galsworth is sitting with us—instructing, coaching, and guiding us through a visual conversion a page at a time."Robert Miller, Executive Director of The Shingo Prize adds: "Dr. Galsworth continues to produce work in perfect harmony with The Shingo Prize model, with visual concepts, tools, and methods that are essential as companies pursue operational excellence. I recommend Work That Makes Sense to every reader.” Richard Schonberger, author of nine award-winning books on operations excellence, concurs: “Gwendolyn Galsworth, the world’s foremost visual workplace expert, has not just written a fine book about making operations visual and taking the frustrations away from working people, she (alone among writers on this subject) has detailed what it takes to make that a system." Brent Allen, VP/Operations at Lifetime Products (Salt Lake City), writes: “I’ve been a student of management for 30 years, read countless management books and gone to innumerable conferences. I have never found a better, more powerful system of transformation than Galsworth’s. This comes through on every page of this book. She does that better than anybody.”
About the Author
Across over 30 years of hands-on implementations, Gwendolyn Galsworth, PhD, has researched, created, and codified the knowledge and deployment base of workplace visuality that define visual’s distinct and powerful contribution to enterprise excellence—and to sustainable cultural and bottom line results. Author of many books, including Visual Systems, Smart Simple Design, and two Shingo award-winning books, Visual Workplace/Visual Thinking and Work That Makes Sense, Dr. Galsworth helps companies around the globe accelerate their rate of transformation, strengthen cultural alignment, and achieve long-term sustainable results through workplace visuality. Go to www.visualworkplace.com to learn more about Galsworth and her company, Visual Thinking Inc.—a training, research, coaching, and consulting firm. Learn about The Visual-Lean® Institute which offers licensing and train-the-trainer certification in nine visual workplace courses and a full range of on-demand webinars for training large groups. Galsworth’s radio show, The Visual Workplace, draws more than 70,000 listeners/month and can be heard weekly on www.VoiceAmerica.com (Podcasts are free through ITunes.) She is a frequent keynote speaker, with clients from every industry across Europe, Canada, Central and South American, India, Australia, and the USA. Her new book, The I of the Leader, is due out 2014.
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