AI Workflows for Shopify: How a Tiny Team Runs a Big Store Without Losing Its Mind (Shopify + Facebook Marketing Books)

Your store does not need a brain. It needs a nervous system.

Maya runs a small skincare brand with two other people and six thousand support emails a month. Where is my order. Can I change the address. Will this work with retinol. Where is my order. Where is my order. Everyone tells her to "get an AI". Nobody tells her what that means. This book does. It follows one small store as it builds twelve simple automated workflows, called reflexes, that take a drowning three-person team and make it run like a team of twelve. Each one is small. Each one is boring. Together they take two hundred emails a day down to the ten that actually need a person.

Inside: The order that cannot ship yet. The tracking reply that writes itself. The leaking bottle. The two-star review. The address change. The Answer Book that lets a model answer product questions without ever guessing. The wholesale enquiry. The five seconds before the phone rings. The creator video cutter. Six thousand job applications read overnight. The Monday email that tells the founder what happened last week in one paragraph. And the chatbot they built, regretted, and deleted. Every workflow comes with what it cost, what it saved, and what to do when it breaks. Because it will break.

This is not a list of AI apps to install. Most of those are a chatbot with a logo. It is a way of thinking about the work in your store: which parts to automate completely, which parts to assist, and which parts to leave alone. It uses tools you already have (Shopify, Klaviyo, a helpdesk, Slack) plus one AI model and one connector like Make or Zapier. No code required for most of it, and where a developer is needed, the book tells you exactly what to hand them. Written by a data engineer and operations lead who has spent years inside stores like Maya's. Short chapters. Plain language. One idea each. Read it in an evening, build your first reflex on the weekend. If you have already set up your pixels and your email flows and your store works, and the problem now is that it works too well for the number of people you have, this book is for you.