Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind
Hakim, Amy Cooper; Solomon, Muriel
Language: English
Published by Tarcher, 2016
- Softcover
- Used
Seller: ThriftBooks-Reno, Reno, NV, U.S.A.ThriftBooks-Reno
AbeBooks seller since May 25, 2012
Condition: Used - Good
US$ 6.49
Quantity: 1 available
Add to basketItem description from seller
Seller Inventory # G0143111876I3N00
- Title
- Working with Difficult People: Handling the Ten Types of Problem People Without Losing Your Mind
- Author
- Hakim, Amy Cooper; Solomon, Muriel
- Publisher
- Tarcher
- Publication year
- 2016
- Condition
- Good
- Dust jacket
- No Jacket
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0143111876
- ISBN 13
- 9780143111870
- Item weight
- 0.69 pounds
Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation.
Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
"Synopsis" may belong to another edition of this title.
About the Author
MURIEL SOLOMON worked in communications for over 40 years. She taught her "Strategic Talking" method to companies throughout the United States, and wrote a syndicated column for the Miami Herald for many years.
"About the title" may belong to another edition of this title.
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Thrift Books Global LLC
18300 Cascade Ave S, Ste 150
Seattle, WA U.S.A. 98188
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