Working Woman's Communications Survival Guide

This guide leads women through the intricacies of the unspoken rules of a business culture that reflects male standards and behaviour.

Essentially a how-to manual for learning good business communication skills, this book was inspired by the author's seminars for working women. Each chapter begins and ends with the same quiz designed to gauge the reader's current level of business savvy, with lectures and case studies sandwiched in between. Attention is focused on the simplistic SELF profile, which places the reader in one of four personality types. If skimming the surface is what is needed, this book succeeds, covering everything from self-esteem, negotiations, listening skills, and mentoring to fighting sexual harassment. If more depth is desired, consider Pat Heim and Susan Golant's Hardball for Women: Winning at the Game of Business (LJ 7/92). Weakly recommended for high school and undergraduate libraries.
Nancy Myers, Univ. of South Dakota Lib., Vermillion
Copyright 1994 Reed Business Information, Inc.