Hardback. Dust wrapper over matching pictorial boards; Measures 9�" x 6�" (0.8 kg); pp 171; Index; Contains: Diagrams; || The book is on the shelf, ready to be appropriately packed, and posted from the pastoral paradise of Peasedown St. John, Bath, by a real bookseller in a real book shop - with my personal guarantee and beady eye on the Consumer Contracts Regulations. REMEMBER! Buying my copy means the book shop Jack Russells get their supper! My Book #121645 ||.

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Bibliographic Details

Title

World Class Performance Through Total Quality: A Practical Guide to Implementation

Publisher

London, Glasgow, New York, Tokyo, Melbourne & Madras: Chapman & Hall

Publication Date

1993

ISBN 10

0412361205

ISBN 13

9780412361203

Binding

Hardback in Dust Wrapper.

Condition

Very Good+

Dust Jacket Condition

Very Good+

Seller catalogs

Business

About this title

Synopsis

One Introduction to Total Quality Management (TQM).- 1 - Total Quality Management - worldwide effect.- 2 - The management methodology.- 3 - TQM principles.- Two Implementation of TQM.- 4 - The executive/management role.- 5 - TQM structure and top-down requirements.- 6 - Quality policy.- 7 - Measurement.- 8 - Quality improvement teams.- 9 - Education and training.- 10 - Involvement and commitment.- 11 - Supplier strategy.- 12 - Time to market.- 13 - Organizational design.- 14 - Summary.- Three Tools and Techniques for TQM.

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Store Description

BookLovers of Bath is based in the rural idyll of Peasedown St. John in Somerset (God's Own Country) in the south west of England and actually very nearly in Bath. After 20 years of being ?internet only? I have now opened a shop, Fact or Fable, in the premises of our now-closed Post Office. With over 10,000 books in my, recently shrunken, storage unit and another 5,000 or so in the shop I run an old-fashioned book business with every book listed, graded, picked, packed and posted by my own fair hand? abetted by my Jack Russells who are really, not, helpful.

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BookLovers of Bath
United Kingdom

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Terms of Sale

As a distance seller based in England, I am required to abide by the terms of the �Distance Selling Act�, details of which are freely available. This ensures that you have the highest degree of protection when purchasing from me. Alongside that, I prefer to treat my customers in the manner that I expect to be treated; my guarantee is complete satisfaction or your money back� I aim to please, not just for the one book sale but to ensure that should you require another book, another time that my n...

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The shipping price shown is based on book weighing uo to 1kg. Books over 2kg. will require additional postage to all destinations, books over 1kg and under 2kg. will require additional postage outside of the UK.

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Order quantity	7 to 14 business days	5 to 10 business days
First item	US$ 20.18	US$ 35.65

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