World Class Quality: Using Design of Experiments to Make It Happen
Language: English
Published by AMACOM, New York, 2000
- Hardcover
- Used
Condition: Used - Good
US$ 29.00
Quantity: 1 available
Add to basketItem description from seller
2nd edition. Pages clean & bright; binding tight; minor wear to dustjacket. 487 pages. Illustrated. Size: 6 1/2" x 8 1/2".
Seller Inventory # S77-051001
- Title
- World Class Quality: Using Design of Experiments to Make It Happen
- Author
- Bhote, Keki R.; Bhote, Adi K.
- Publisher
- AMACOM, New York
- Publication year
- 2000
- Condition
- Good
- Dust jacket
- Good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0814404278
- ISBN 13
- 9780814404270
This new and expanded edition of the widely influential WORLD CLASS QUALITY not only provides more techniques and case studies, but also extends them into new areas (such as the service sector) and shows how to use them in a wider variety of applications. A new coaching emphasis makes it easy for managers to make these tools available at all levels of a company and even to customers and suppliers. The book also offers: * A practical way to secure top management commitment and make "Design of Experiments" a way of life at any company * A new reliability technique that simulates field failures at the design stage so they can be prevented before production * A new chapter summarizing related quality management and control techniques, making this an essential book for managers concerned with quality.
"Synopsis" may belong to another edition of this title.
About the Author
"Keki R. Bhote (Glencoe, IL) is president of Keki R. Bhote Associates, a consulting group specializing in quality and productivity improvement.
Adi K. Bhote (Schaumburg, IL) is a senior corporate consultant in quality and productivity improvement at Motorola."
"About the title" may belong to another edition of this title.
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Shipping and Handling: all books shipped in USA via USPS, Media Mail (may take 7-14 business days for delivery): $4.00 for first volume, $1.50 each additional volume; or, Priority Mail (2-4 business days for delivery) $6.00 for first volume, $2.50 each additional volume. International orders:if you are purchasing with a check or money order, please request shipping and handling rates.
Returns for reasonable grading of condition: e-mail prior to return for shipping instructions.
Shipping terms
Payment accepted via credit card, check/money order, or PayPal. Credit cards accepted via ABEbooks or PayPal ONLY -- please do not send us your credit card information, as we have no way of processing it ourselves. Our PayPal account is bookbooth@usa.com. If paying via PayPal, please remember to include shipping & handling charges. Checks and money orders are also accepted; please make them payable to: C.M. Casciani, 441 W. Bagley Rd. #173, Berea OH 44017. Library and institutional orders welcome; please email us if you require any special handling. International orders must be payable in US dollars. SHIPPING & HANDLING: all books shipped in USA via USPS; Media Mail 7-14 business days for delivery, $4.00 for first book - $1.50 each additional book; or, Priority Mail 2-4 business days for delivery, $6.00 first book - $2.50 each additional book. Returns for reasonable grading of condition; email us prior to return for shipping instructions.