Title: The World on Time: The 11 Management Principles That Made Fedex an Overnight Sensation
Publisher: Knowledge Exchange
Publication Date: 1996
Language: English
ISBN 10: 1888232064
ISBN 13: 9781888232066
Binding: Hardcover
Condition: new

About this title

Synopsis

Describes the management principles used by the express mail company, including "The first rule is to change the rules"

Reviews

Perhaps because he is the first "Federal Express Professor of Excellence" at the University of Memphis, author Wetherbe has written a paean to FedEx founder Fred Smith rather than an analytical evaluation of the history and development of the company. The management "principles" he cites include such home-spun ideas as "everybody pitches in" and "problems have silver linings, too." Wetherbe is convinced that FedEx is a terrific company and that the success it has achieved since its founding over 20 years ago is due to the company's culture. Only for the most comprehensive collections.?Andrea C. Dragon, Coll. of St. Elizabeth, Convent Station, N.J.
Copyright 1996 Reed Business Information, Inc.

That FedEx is one of the extraordinary companies in the history of U.S. business is the conclusion of Wetherbe, who is the Federal Express Professor of Excellence at the University of Memphis and a consultant to the company. He explains that in starting the company, its founder and CEO, Fred Smith, created the next-day package delivery industry. We learn why the company has attracted so much attention from the business community and what have been its successes and failures and the 11 abiding principles that guide the company. The author's theory is that following these principles can help managers in any company and in any industry. The review of each management principle and how it has contributed to the company's success concludes with a checklist of questions designed to help managers judge how their companies stack up against the FedEx standards. Mary Whaley

"About this title" may belong to another edition of this title.

Store Description

We are dedicated to providing customers with easy, flawless transactions and excellent books! We provide 100% customer satisfaction and are always here to answer any questions or concerns for our customers.

Visit Seller's Storefront

Seller's business information

Farm For Books Inc
1734 Bellaire Street, Denver, CO, 80220, U.S.A.

Sale & Shipping Terms

Terms of Sale

Shipping Terms

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	4 to 14 business days	3 to 8 business days
First item	US$ 5.50	US$ 12.75

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.