How to Write Better Business Letters

The author combines detailed instruction with sound advice and more than 70 model letters that show how to write clear, concise business correspondence. Model letters include formal business announcements, credit applications, inquiry letters, sales letters, and many more. New in this edition are model letters via electronic communication, and pointers for using e-mail appropriately in business contexts.

(back cover)
How to Write Better Business Letters
Fourth Edition
This practical instruction guide shows you how to write effective business letters of every kind. It will also help you make optimal use of word processing software and teach you to communicate professionally on the Internet. You'll find more than 70 examples of model letters, including credit applications, letters of inquiry, orders of goods and services, formal business announcements, letters of recommendation, and sales promotional letters of the type used by direct marketers. The newly expanded chapter on e-mail correspondence will help you design an effective résumé for Internet presentation.