How to Write a Business Letter: For Use in Offices, Schools, and as a General Reference Book

Edge and corner wear; no dj; scuffed and scratched; corners are bumped and rubbed; shelf worn; front and rear hinges are cracked; former owner's name and address are written in ink on the ffep; some fraying at the head and tail of the spine as well as a couple of small holes; overall still a nice used copy! Dark gray cloth with black lettering on the front board. 111 very clean unmarked and uncreased informative and educational pages! "It is not my purpose in the rather limited space of this book to discuss the merits or demerits of any particular company, or sales method, but rather to emphasize the salient points of the kind of a letter that will grip and hold a customer. Such a letter, generally speaking, is not given the attention it deserves. We often overlook the importance of it entirely because we seem to believe that our whole work is triumphantly finished when we get orders, whereas it has only begun." Size: 12mo - over 6¾" - 7¾" tall.