How To Write Usable User Documentation, 2nd Edition (Paperback)

Paperback. This popular handbook presents a step-by-step method for clearly explaining a product, system, or procedure. The easy-to-follow text--packed with examples and illustrations--explains the unique demands of this form of writing and shows how to set up the best user model. The book covers developing a modular outline and storyboard, generating the draft, revising, developing a formal usability test, and supporting and updating user documentation. Also included are a glossary of terms, a listing of books and periodicals for additional information, and an index. This popular handbook presents a step-by-step method for clearly explaining a product, system, or procedure. The book covers developing a modular outline and storyboard, generating the draft, revising, developing a formal usability test, and supporting and updating user documentation. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.