Writing and Speaking at Work (2nd Edition)

Focused on what businesses today really require, this short, but power-packed guide to writing and speaking in the workplace focuses on the practicalities of contemporary business communication. It eliminates unnecessary theoretical matters and gets right to the specifics with practical, step-by-step procedures that readers can apply immediately--all drawn from the author's many years' experience working with business and government. Writing: Developing a Good Style. Using Examples and Comparisons. Making Your Page Look Inviting. Making Your Main Point Easy to Find. Illustrating Your Ideas. Getting Beyond the Period and Comma. Preparing a Resume and Cover Letter. Documenting Your Sources. Making the Most of e-mail. Speaking:. Using Good Techniques of Delivery. Developing a Clear Structure. Choosing and Designing Visual Aids. Giving a Presentation Using a Computer. Giving a Presentation Using Transparencies. Rehearsing, Setting up, and Overcoming Nervousness. Preparing and Annotated Presentation. For business professionals in all fields.

The goal of Writing and Speaking at Work is to help students roll up their sleeves and actually learn to write and speak. This easy to read, concise text focuses directly on those two crucial communication skills. It offers students and professionals practical advice they can apply today and every day in their future!

The new edition has been fully updated and provides the most up-to-date coverage of email communication and presentational techniques.

• Chapter 11, Making the most of e-mail
• Chapter 14, Developing a clear structure
• Chapter 19, Preparing an annotated presentation

• Plain English Approach
  Teaches students to write and speak clearly and efficiently.
• Style
  Urges a more spoken style of writing—the standard for most businesses today.
• Organization
  Focuses on presenting the main point up front.
• Layout
  Explains how to create documents that look inviting.
• Speaking
  Shows students how to design a presentation so it's easier to give—and easier for the audience to understand.
• Visual Aids
  Emphasizes computer presentations—the up-to-date approach students must master to be competitive in the job market.