David Freemantle
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Superboss: The A-Z of Managing People Successfully
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The Buzz: 50 Little Things that Make a Big Difference to World Class Customer Service
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80 Things You Must Do to Be a Great Boss: How to Focus on the Fundamentals of Managing People Properly
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The Biz: 50 Little Thins to Make a Big Difference to Motivation and Team Leadership
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Wanted: How to Become the Most Wanted Employee Around
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What Customers Like About You : Adding Emotional Value for Service Excellence and Competitive Advantage
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100 Days in the Life of a Superboss: Stimulating People to Achieve Phenomenal Results
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Successful Manager's Guide to Business Planning
David Freemantle
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