Patrick L. Townsend
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Quality in Action: 93 Lessons in Leadership, Participation, and Measurement
Townsend, Patrick L.; Gebhardt, Joan E.
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Five-Star Leadership: The Art and Strategy of Creating Leaders at Every Level
Townsend, Patrick L.; Gebhardt, Joan E.
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The Executive Guide to Understanding and Implementing Employee Engagement Programs: Expand Production Capacity, Increase Revenue, and Save Jobs (The ... Division Economies of Quality Book Series)
Townsend, Patrick L.; Gebhardt, Joan E.
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Quality is Everybody's Business
Townsend, Patrick L; Gebhardt, Joan E
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How Organizations Learn: Investigate, Idenfify, Institutionalize (Crisp Management Library)
Townsend, Patrick; Gebhardt, Joan E.
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Recognition, Gratitude, and Celebration
Townsend; Patrick L.; Gebhardt; Joan E.
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Quality Makes Money
Pat Townsend; Joan Gebhardt
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