Douglas K. Van Duyne

Douglas, a principal and founder of Naviscent, has more than 20 years of entrepreneurial, management and software design experience. An author of the best-selling Web site design book, The Design of Sites, Douglas is a leading influencer in the field of Customer Experience.

Douglas is a sought-after speaker in the U.S.A. and internationally on topics such as customer experience management, usability, Web design, and design patterns. In the past, he has spoken at: American Marketing Association, Usability Professional's Association Conferences, ACM-CHI Conferences, WebGuild Conferences, User Interface Engineering Conferences, and Norwegian Computer Society and Institute for International Research.

Douglas studied Computer Science, Physics, Visual Arts, and Music at the University of California, Berkeley and has a B.S. degree in Computer Science.