William A. Katz
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Introduction to Reference Work, Vol. 1: Basic Information Services, 8th Edition
William A. Katz
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Your library: A reference guide
Katz, William A
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Introduction to Reference Work, Vol. 1: Basic Information Services, 5th Edition
Katz, William A.
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Introduction to Reference Work, Vol. 2: Reference Services and Reference Processes, 2nd Edition
William A. Katz
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Introduction to Reference Work, Vol. 2: Reference Services and Reference Processes, 6th Edition
William A. Katz
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Introduction to Reference Work: Basic Information Sources
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Reference and online services handbook: Guidelines, policies, and procedures for libraries (v. 1)
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