Rigby has spent the last fifteen years developing youth-focused Web and mobile phone software for non-profits and top brand-name companies. Former clients include The North Face, Beringer Vineyards, Nokia, Sony Pictures, MGM, San Francisco Symphony, the Sierra Club, Old Navy, IBM, and Macromedia. Rigby has won numerous awards and coverage in publications such as Newsweek, the New York Times, Washington Post, and USA Today.
In 2007, Rigby authored a book entitled "Mobilizing Generation 2.0," a guide for organizations seeking to use Web 2.0 technologies to reach youth.
And most recently, in 2008, Rigby co-founded The Extraordinaries, which allows people to volunteer on-demand and on-the-spot using mobile phones and the Web.